Visitors enter the theater at the Hammer Museum

Accessibility

Update June 15, 2021: To ensure safety of all visitors, all visitors are required to wear masks.

The Hammer Museum welcomes all visitors and wants to help you make the most of your visit. If you have any needs not addressed below, we encourage you to call 310-443-7020 or email [email protected] for assistance.

Assistive listening devices (ALDs) are available for use at the museum. For lectures and other programs in our theaters, these can be picked up at the box office. For other programs, and to ensure availability, please call 310-443-7020 or email [email protected] in advance.

Large-print texts of the interpretive labels in many of our galleries are available upon request. Ask any gallery attendant or staffperson for assistance.
Note: In accordance with COVID-safety guidelines, instead of providing large-print texts for the exhibition Made in L.A. 2020: a version, the size of the wall text has been enlarged.

Services such as sign language interpretation, live transcription, and alternate format materials can be arranged. Please contact us at least 10 working days before your visit at 310-443-7020 or [email protected] to discuss your needs.

Service Animals

Trained service animals are welcome in all spaces throughout the museum. We welcome other supervised and leashed domesticated animals only in the museum’s courtyard.

Getting Around the Museum

All of the museum’s galleries are accessible to wheelchair users and other visitors who cannot use stairs.

Street Entry

An accessible entry into the museum’s main lobby on Wilshire Boulevard is located to the right of the main entrance. The entrance on Lindbrook Avenue also has an accessible ramp up to the courtyard level.

Accessible Parking

Accessible parking spaces are located on Levels P1 and P3 of the museum’s parking garage. Accessible spaces on P1 are located on the parking entry level, directly across from the lobby entrance. Accessible spaces on P3 are located adjacent to the elevators. From P3, take the elevator to P1 to access the main lobby on Wilshire Avenue and follow signs for the Hammer Museum to the main lobby.

Drop-Offs

Visitors may be dropped off in the parking garage beneath the museum, where there is an accessible ramp. Drivers spending less than 10 minutes in the parking garage will not be charged a parking fee. Access the parking garage from Westwood Boulevard during museum hours. The parking entrance on Glendon Avenue is only open on weekdays.

Visitors may also be dropped off and picked up at the curb outside the entrance on Lindbrook Avenue, where there is an accessible ramp up to the courtyard level.

Elevators

To aid physical distancing, elevator capacity is limited to four guests.

From the parking garage, take the elevator to P1 for access to the museum. Once on P1, follow signs for the Hammer Museum to the main lobby. As you enter the lobby from the parking garage, the museum elevator is located to the right.

The museum elevator provides access to the following:

  • Level 1 – Wilshire lobby, lobby gallery, and lobby wall installation
  • Level 2 – Courtyard, Hammer Store, Billy Wilder Theater, Nimoy Studio, courtyard gallery, restrooms

Elevator access to the galleries on Level 3 is temporarily provided via the museum's freight elevator. Please speak with any visitor associate for elevator access to this floor.

Wheelchairs

Two wheelchairs are available first-come, first-served at the welcome desk. You may call ahead to reserve a wheelchair at 310-443-7020 or email [email protected]. Wheelchairs are disinfected before and after each use.

There are six wheelchair spaces with companion seating in the Billy Wilder Theater. Four are in the back of the theater and accessible from the theater lobby on the courtyard level. Two are in the front row. Inform the box office of your preference and one of our ushers will escort you. For assistance and questions about wheelchair seating, please call 310-443-7020 or email [email protected]. 

Learn more about attending a public program: see Know Before You Go.

Seating and Resting Areas

Portable stools are available for use in the galleries. Just ask any Hammer ambassador stationed in the galleries.

Feel free to sit and rest in our open courtyard or on benches located on the third level.