Employment and Internships
Chief Communications Officer
The Chief Communications Officer is responsible for strategizing, directing, designing, and implementing effective marketing, media relations, content, and identity programs and campaigns across diverse media that convey a strong identity with broad visibility. Major areas of responsibility include social media, digital/email marketing, reputation and issues management, crisis communications, content production and management, graphic design, and project and budget management.
Primary duties include: ensuring successful promotion and marketing of all Museum exhibitions and programs with the goal of increasing the volume and diversity of physical and online audiences and supporters; overseeing a proactive and comprehensive program of media relations that generates press and publicity for the Museum and increases awareness of its unique niche and ambitious goals; developing, shaping, and leading decisions about print and digital content consistent with institutional mission and excellence to further the Museum’s position as a cultural leader; conceptualizing and executing the presentation of the Museum and its public image and identity as a dynamic cultural institution through design and branding in print, digital, and signage media; and overseeing department staff, operations, and finances.
As an integral member of the Museum’s Strategic Management Team, the Chief Communications Officer works closely with and provides leadership and guidance to the Museum Director and other senior management on key communications decisions and matters affecting Museum’s public image and brand identity. The Chief Communications Officer also collaborates with other Museum department heads, including Curatorial, Academic Programs, Public Programs, Visitor Experience, Development, Operations, Technology, and Administration, in addition to coordinating with the Communications Director for the UCLA School of the Arts and Architecture and serving as the primary point of contact with the UCLA Public Information Office.
Requirements: Bachelor’s degree in communications, marketing, writing, journalism, art history, humanities, or related field; advanced degree strongly preferred; minimum of five years' experience at a senior level in public information or public relations in a museum, cultural institution, or related organization; expertise in developing and implementing complex marketing and public relations campaigns; superior written and verbal communication skills; demonstrated ability to write and edit effective news releases, media advisories, pitch letters, fact sheets, calendar announcements, press preview invitations, public service announcements, and advertising and banner copy; demonstrated ability to write and edit publications; ability to make effective oral and written presentations; strong and proven relationships with national and local arts editors and reporters; demonstrated ability to organize news conferences and onsite visits from the media; broad knowledge of digital media including but not limited to websites, social media, mobile experiences, and digital public interaction/signage; deep understanding of current and emerging technologies as well as a sophisticated and nuanced view of cultural and technology trends; experience with website and online technologies; strong interpersonal skills and a demonstrated ability to lead. This is a renewable contract position.
Please email resume, cover letter, and salary history to firstname.lastname@example.org and include "Chief Communications Officer" in the subject line. Selected applicants will be contacted. Due to the volume of resumes that we receive, we are regretfully unable to respond to phone calls and emails regarding the status of applications and the recruiting process.
Coordinator, Corporate Relations & Visitor Experience
The Coordinator, Corporate Relations & Visitor Experience is the main steward for corporate partners, including cultivation, events, and sponsorship, and serves as the main liaison with programmatic departments and all frontline staff to ensure a welcoming and positive experience for Museum visitors, guests, and patrons. This position is additionally responsible for assisting the Director, Events & Visitor Experience with the coordination of internal Museum events, including but not limited to exhibition openings, membership events, and large public programs.
Duties include but are not limited to the following: developing sponsorship solicitation strategies and identifying new potential cash and in-kind sponsors through research; coordinating general corporate partner correspondence; providing departmental administrative support; coordinating all aspects of sponsorship fulfillment (both cash and in-kind donors) from initiation to completion, including contract negotiation and the delivery of marketing, entertainment and hospitality benefits and crediting; devising content for quarterly Corporate Newsletters and general communications outreach; maintaining up-to-date content on website, e-blasts, and other regular marketing outlets; assisting with corporate partner relations and sponsorship; assisting Director, Events & Visitor Experience and Deputy Director, Advancement with the coordination of corporate partner and Museum events.
Requirements: working knowledge of the principles and practices of development and fundraising; demonstrated experience conceptualizing, planning, and implementing special events and programs for diverse constituencies; ability to communicate effectively and diplomatically; skill in interacting diplomatically with the public in a museum setting; excellent written communication skills, with demonstrated ability to conceive and produce business correspondence; ability to work frequent evening and weekend hours; ability to meet the physical requirements of the position. Familiarity with art history, topical issues in humanities, and trends in cultural programming within public arts institutions preferred. This is a renewable contract position.
Application: please email resume, cover letter, and salary history to email@example.com and include "Corporate Relations" in the subject line. Selected applicants will be contacted. Due to the volume of resumes that we receive, we are regretfully unable to respond to phone calls and emails regarding the status of applications and the recruiting process. EEO/AA.
Curator, Grunwald Center
The Curator, Grunwald Center is responsible for overseeing, researching, and acquiring works of art for the Grunwald Center’s collection of over 45,000 works on paper from the Renaissance to the present; developing and organizing selected exhibitions and publications; overseeing scholarly online projects and other research initiatives; and working with UCLA faculty and students. The position requires a candidate with an exemplary background in works on paper who also can assist in the oversight of the other historical collections at the Hammer Museum, including the Armand Hammer paintings collection, the Hammer Daumier and Contemporaries Collection, and the Franklin D. Murphy Sculpture Garden. The Curator reports directly to the Grunwald Director/Deputy Director of Curatorial affairs and works closely with other curatorial staff to develop programming for the Museum. This position also represents the Museum to the outside community, particularly scholars, museums, universities, donors, artists, and galleries.
Requirements: extensive curatorial experience, particularly in scholarship of works on paper; advanced degree in art history or a related field; knowledge of standard curatorial practice and collections management policies; thorough knowledge of 20th century art history with emphasis on works on paper; thorough knowledge of the historical and contemporary art market, galleries, and museums; knowledge of standard museum policy and procedures; knowledge of conservation needs of works of art; research skills to pursue independently exhibitions and publications; basic knowledge of the printing industry as it relates to the publication of exhibition catalogues; knowledge of granting agencies and procedures for applying for grants and external funds; interpersonal skills to deal effectively with artists, collectors, art dealers, and museum personnel, as well as with diverse student, faculty, volunteer, community, and administrative personnel on university, local, national and international levels; ability to establish and maintain cooperative working relationships with other staff members, subordinates, and administrators; ability to make oral group presentations; skill in writing proposals, reports, and summaries of research and curatorial projects; skill in organizing, conceptualizing, and directing a variety of projects.
Application: please email resume, cover letter, and salary history to firstname.lastname@example.org and include "Grunwald" in the subject line. Selected applicants will be contacted. Due to the volume of resumes that we receive, we are regretfully unable to respond to phone calls and emails regarding the status of applications and the recruiting process.
Executive Assistant to the Director
The Executive Assistant to the Director provides high level executive and administrative support to the Director of the Hammer Museum. This position manages all of the affairs of the office of the Director, including but not limited to prioritizing and juggling multiple and often conflicting deadlines, commitments, and projects; screening, sorting, and responding as appropriate to a high volume of telephone, written, and email communication; assisting with any needs or requests from Board members, donors, VIPs, and Deputies, including preparing all materials for Board meetings; representing the Director's Office to both staff and external constituents with a high degree of efficiency and poise; implementing and streamlining office procedures and maintaining files. This position may also coordinate the Director’s calendar, internal and external appointments, and meetings, and works in close concert with fellow Executive Assistant to provide mutual coverage as needed to provide seamless support to Director.
Requirements: 3-5 years of experience working as an executive assistant to a high-level executive or institution head, and demonstrated office and administrative skills and abilities; skill in organizing work, defining tasks, setting priorities, working independently and following through on all assignments with minimal direction; proven ability to handle multiple tasks and deadlines and work with a fluctuating and dynamic schedule and with little advanced notice; excellent communication skills to interact and effectively deal with donors, museum trustees, corporate heads, UC officials and diverse individuals on the University, city, state and international levels, as well as with Museum staff; ability to discreetly and tactfully recognize and handle sensitive and confidential information; highly organized, efficient, and attentive to detail, with excellent follow-up skills; polished professional demeanor and phone manner with, and ability to assess priority and determine proper handling, of all staff and guests; excellent computer skills and demonstrated working knowledge of PCs and software, including Microsoft Outlook, Excel, and Word; advanced skills in creating charts, graphs, table formatting and mail merge functions.
Application: please email resume, cover letter, and salary history to email@example.com and include "Executive Assistant to the Director" in the subject line. Selected applicants will be contacted. Due to the volume of resumes that we receive, we are regretfully unable to respond to phone calls and emails regarding the status of applications and the recruiting process. EEO/AA.
Manager, Visitor Experience
The Manager, Visitor Experience manages all frontline and back-of-house facets of the Museum’s Visitor Experience (VE) program by ensuring a high level of seamless service and hospitality to all patrons, clients, and guests. Develops and administers VE standards, policies and procedures; designs training programs; works with Curatorial, Academic Programs, and Design departments to create informational materials for patrons, clients, and guests (including information on exhibitions, artists, artworks, public programs and events, membership programs, ticketing, donations, and appropriate ways to interact with artworks); develops and manages the VE operating budget; designs visitor surveys; analyzes and presents visitor data to senior management; serves as main point of contact for cross-departmental issues related to visitors.
Visitor Experience (VE) is a sub-department of the Museum’s Advancement Department. Visitor Experience aims to further the Museum’s strategic plan goal to “create a seamlessly-welcoming and engaging experience, from outreach to visit,” and carry out and bolster the Hammer’s mission to and beyond the Museum’s frontlines.
Requirements: Minimum of 3 years’ experience working in program/public/visitor experience/engagement or similar field in a museum or other cultural institution; demonstrated experience interacting diplomatically with the public in a high-volume, continuous-public-contact setting; exceptional customer service skills; ability to exercise good judgment and resolve patron problems in a positive, professional, and courteous manner; ability to maintain calm demeanor in difficult and/or hostile situations; strong knowledge of visitor experience/engagement best practices; experience developing museum visitor surveys and analyzing statistics for the purpose of improving the visitor experience; demonstrated ability to develop and administer training programs; excellent written communication skills, including writing and editing; highly skilled at organizing work, setting priorities, and following through on all projects and assignments with minimal direction; polished and professional interpersonal skills to interact and effectively deal with Museum VIPs, Museum/University staff/students at all levels and of diverse backgrounds, outside vendors, and colleagues at peer institutions; proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint; proficiency with Adobe Acrobat and Photoshop; minimum of 3 years’ supervisory experience. Familiarity with Patron Edge and Raiser’s Edge software preferred; bachelor’s degree in art history, humanities, marketing, public relations, communications, statistics, or related field preferred.
Application: please email resume, cover letter, and salary history to firstname.lastname@example.org and include "Manager, Visitor Experience" in the subject line. Selected applicants will be contacted. Due to the volume of resumes that we receive, we are regretfully unable to respond to phone calls and emails regarding the status of applications and the recruiting process.
Senior Graphic Designer
The Senior Graphic Designer develops and implements design solutions that impact and shape the Museum’s visitor experience. He/she creates accurate plans, drawings, samples, presentations, and specifications as required for projects; works closely with Communications staff, curators, all other Museum departments, and outside vendors to design pieces that communicate the Museum's message; maintains and enhances the Museum's visual identity; and expresses the Hammer's position as a dynamic cultural institution.
Oversees all aspects of graphic production in the department, including those assigned to the Graphic Designer, design contractors, and interns. Design responsibilities include all exhibition-related materials (brochures, invitations, didactic and display graphics, and advertisements). Designs and oversees production of the title walls, didactics, and other information graphics for the permanent collection galleries and temporary exhibitions; the Museum's program calendar and other promotional materials (flyers, postcards, posters, social media and web assets); permanent and temporary environmental and directional graphics; public program and event identities, programs, advertisements, and signage; an ever-increasing array of digital assets and interfaces for the web and within exhibition spaces; membership and development materials; stationery and other identity pieces; and concept and execution of larger museum branding campaigns. Generates copy as needed.
Requirements: BFA or MFA in graphic design or certificate in design (exhibition, graphic, industrial, interior) or architecture, or comparable program of study; demonstrated experience in the design field, with active involvement in projects from conception through production; strong print and digital portfolio experience; demonstrated typographic and conceptual abilities (portfolio and examples should be provided upon request); excellent communication, presentation, and diplomacy skills; experience supervising staff in either a freelance or departmental capacity; demonstrated ability to speak one-on-one or to a group to discuss and/or present designs and layouts to persons with varying levels of design knowledge; knowledge of vendor and/or freelance pricing to coordinate purchase of printing photographic, graphic design and related services at the best cost-to-quality balance possible; working knowledge of materials and supplies sufficient to ensure adequate inventory levels; thorough knowledge of paper stocks, printing techniques, inks, print production, finishing, and bindery; proficiency with Mac OS; ability to troubleshoot minor hardware and software issues; working experience and thorough knowledge of Adobe Creative Suite applications (InDesign, Photoshop, Illustrator, Flash), HTML/XHTML, CSS, and multimedia applications on the Mac platform; ability to examine and approve bluelines and color key proofs from printers; experience creating and tracking design and production budgets. Knowledge of art history and contemporary art preferred. This is a renewable contract position.
Application: please email resume to email@example.com and include "Senior Graphic Designer" in the subject line. Selected applicants will be contacted. Due to the volume of resumes that we receive, we are regretfully unable to respond to phone calls and emails regarding the status of applications and the recruiting process.